Internet network provider down

Incident Report for RockyNordic

Resolved

We will within the next week implement an extra redundant internet connection for this provider, to avoid this issue happening again.
Posted Jun 12, 2024 - 09:16 CEST

Monitoring

Internet provider core router is functional again, we are monitoring functionality of all systems.
Posted Jun 12, 2024 - 07:34 CEST

Update

Internet provider still implementing hardware fixes in their core equipment (routers).
Posted Jun 12, 2024 - 07:30 CEST

Identified

Internet network provider hardware crash, currently restarting equipment.
No RockyNordic servers or hardware had any downtime or changes, only external networking is affected.
Posted Jun 12, 2024 - 07:17 CEST
This incident affected: Copenhagen - Denmark (Datacenter).